1.Application of Kano Model to Discuss Tourist Demands on Service Quality in Recreational Travel

作　　者：Li-fen Tsai ;Y I-mei Liu ;Pei-wen Wang 等

出　　处：International Journal of Computer Science and Network Security. 2011 ;11(3).

出版社：International Journal of Computer Science and Network Security

文章 ID：47838719

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2.Application of Kano Model to Discuss Tourist Demands on Service Quality in Recreational Travel

作　　者：Li-Fen Tsai ;Y i-Mei Liu ;Pei-Wen Wang 等

出　　处：International Journal of Computer Science and Network Security. 2011 ;11(3):249-254.

出版社：International Journal of Computer Science and Network Security

文章 ID：186858349

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3.Using the Kano Two-Dimensional Quality Model to Evaluate Service Quality of Resort Hotels

作　　者：Chun-Nan Lin ;Li-Fen Tsai ;Pei-Wen Wang 等

出　　处：International Journal of Computer Science and Network Security. 2011 ;11(5):84-87.

出版社：International Journal of Computer Science and Network Security

文章 ID：186859434

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4.Using the Expected Importance and Perceived Satisfaction of Tourists to Construct Indicators for Improvement of Resort Hotel Service Quality

作　　者：Chun-Nan Lin ;Li-Fen Tsai ;Pei-Wen Wang 等

出　　处：International Journal of Computer Science and Network Security. 2011 ;11(4):91-94.

出版社：International Journal of Computer Science and Network Security

文章 ID：186859477

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	Jing-Chi Shaw	3篇
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	Chun-Nan Lin	2篇
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	Jing-chi Shaw	1篇
	Li-fen Tsai	1篇
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	Pei-wen Wang	1篇
	Xin-Min Xie	1篇
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	Y I-mei Liu	1篇
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