1.holyrood hopes; Act now to end poverty

作　　者：Co-founder

出　　处：The Sunday Herald. 1999 ;Apr 4, 1999.

出版社：Newsquest (Herald and Times) Ltd.

文章 ID：42295894

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2.OPINION After my own father went missing I understood other families

作　　者：DAVID LINEHAN Co-founder

出　　处：Sunday Mirror. 2001 ;Nov 4, 2001.

出版社：Mirror Group Newspapers Ltd.

文章 ID：43926368

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3.CUSTOMER Magazine Announces Winners of the 2019 CRM Excellence Award

作　　者：Special Guest Brian Quinn ;Co-Founder, ValuePenguin

出　　处：Call Center Solutions. 2018 ;.

出版社：Technology Marketing Corp.

文章 ID：238962751

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4.CUSTOMER Magazine Announces Winners of the 2019 CRM Excellence Award

作　　者：Special Guest Iqbal Kaur ;co-founder, Zylotech

出　　处：Call Center Solutions. 2018 ;.

出版社：Technology Marketing Corp.

文章 ID：238962828

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5.How Short Rests Can Improve Call Center Performance

作　　者：Special Guest Christopher Lindholst ;Co-Founder of MetroNaps

出　　处：Call Center Solutions. 2017 ;(June 2017).

出版社：Technology Marketing Corp.

文章 ID：238963158

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6.Motivate Remote Employees with Goals, Not Surveillance and Monitoring Software

作　　者：Special Guest Matt Tucker ;Co-Founder Koan

出　　处：Call Center Solutions. 2020 ;(May 2020):1.

出版社：Technology Marketing Corp.

文章 ID：255810053

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