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  • 标题:The Assessment of the Training Process in Jordanian Hotels (A Field Study on Five-Star Hotels)
  • 本地全文:下载
  • 作者:Mohammad khKhasawneh ; Salem AL-Rahimy ; Hayel AL-Serhan
  • 期刊名称:International Journal of Marketing Studies
  • 印刷版ISSN:1918-719X
  • 电子版ISSN:1918-7203
  • 出版年度:2015
  • 卷号:7
  • 期号:2
  • 页码:104
  • DOI:10.5539/ijms.v7n2p104
  • 出版社:Canadian Center of Science and Education
  • 摘要:

    The study was aimed to identify the reality of the training process in Jordanian hotels classified as five-star category. Descriptive analytical method has been used and researchers have examined a random sample of employees in Jordanian hotels. The test contains lots of candidates come from 23 Jordanian hotels classified as five-star category. 281 questionnaires were distributed to employees. The study has pointed out that the Jordanian hotels are planning the training process well, and the hotels assess the training process in a suitable way to the employees’ requirements, in addition, the hotels use effective training methods and carry on the assessment of the training process. The majority of the employees in Jordanian hotels are males.

  • 其他摘要:The study was aimed to identify the reality of the training process in Jordanian hotels classified as five-star category. Descriptive analytical method has been used and researchers have examined a random sample of employees in Jordanian hotels. The test contains lots of candidates come from 23 Jordanian hotels classified as five-star category. 281 questionnaires were distributed to employees. The study has pointed out that the Jordanian hotels are planning the training process well, and the hotels assess the training process in a suitable way to the employees’ requirements, in addition, the hotels use effective training methods and carry on the assessment of the training process. The majority of the employees in Jordanian hotels are males.
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