PURPOSE: to investigate which communication strategies, according to Boèchat (1992) classification, used by hearing impaired individuals with auditory neuropathy/dys-synchrony. METHODS: a questionnaire prepared by Boèchat (1992) was applied, scoring the communication strategies. The questionnaire was used to check if the individuals with auditory neuropathy/dys-synchrony use or not communication strategies and to check their highest and lowest occurrence. RESULTS: the results show that all participants use communication strategies as a way to reduce hearing loss problems, and that all strategies are used. Cognitive-nature communication strategies are the most used, while the desisting ones are the least used by people with auditory neuropathy/dys-synchrony, users or nonusers of some hearing device. CONCLUSION: the use of communication strategies is important for all individuals with auditory neuropathy/dys-synchrony as an alternative to make easier the communication.