文章基本信息

标题：Rhetorical Strategies of Consumer Activists: Reframing Market Offers to Promote Change
本地全文：下载
作者：Daiane Scaraboto ; Severino Joaquim Nunes Pereira
期刊名称：BAR - Brazilian Administration Review
印刷版ISSN：1807-7692
电子版ISSN：1807-7692
出版年度：2013
卷号：10
期号：4
页码：389-414
语种：English
出版社：Associação Nacional de Pós-Graduação e Pesquisa em Administração
其他摘要：Consumer researchers have most frequently looked at the influence the marketplace has on consumers’ identity projects, while the reverse process – how consumers’ identity pr ojects influence the marketplace and general culture – is an important issue that has received less attention. Aiming to contribute to the development of this literature, we conduct a qualitative netnographic investigation of the Fat Acceptance Movement, a n online - based movement led by consumer - activists who attempt to change societal attitudes about people who are fat. Our main goal is, therefore, to investigate how consumer activists who congregate online, that is, cyberactivists, reframe market offers wh ile attempting to promote market and cultural change. We identify several rhetorical strategies employed by online consumer activists in their quests to change themselves, other consumers, and the broader culture. Our findings advance consumer research on how consumers may mobilize resources to initiate and promote self - , market - , and cultural transformations.
关键词：Online activism; consumer identity; change; netnography; rhetorical strategies