文章基本信息

标题：A Normative Multi-agent Framework for Dynamic Task Assignment and Delegation
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作者：Al-Mutazbellah Khamees Itaiwi ; Mohd Sharifuddin Ahmad ; Nurzeatul Hamimah Abd Hamid 等
期刊名称：Journal of Artificial Intelligence
印刷版ISSN：1994-5450
电子版ISSN：2077-2173
出版年度：2013
卷号：6
期号：4
页码：229-244
DOI：10.3923/jai.2013.229.244
出版社：Asian Network for Scientific Information
摘要：The problem of task overload is a major concern for many organizations. This problem is partly due to the continuous enhancement of the organizations’ processes that gradually becomes very complex and requires more resources to handle them. Consequently, this paper attempts to resolve this issue by studying and analyzing a workflow problem of an academic faculty in completing the preparation of examination papers within a stipulated deadline. Due to task overload problems, some members of the faculty are unable to submit the documents on time. To mitigate this problem, we propose a multi-agent framework incorporating norms to implement task assignment and delegation. We simulate the system to test the practicality of the normative multi-agent framework and the outcome shows promising results.