文章基本信息

标题：Impact of Nutritional Education on Service Quality in the Integrated Service Posts ( Posyandu )
本地全文：下载
作者：Ali Khomsan ; Merita ; Faisal Anwar 等
期刊名称：Pakistan Journal of Nutrition
印刷版ISSN：1680-5194
电子版ISSN：1994-7984
出版年度：2014
卷号：13
期号：3
页码：122-128
DOI：10.3923/pjn.2014.122.128
出版社：Asian Network for Scientific Information
摘要：The success of an Integrated Service Post ( Posyandu ) program can be seen by its service quality. However, there are not many studies that analyze the impacts of nutritional education on the service quality of posyandus and the sustainability of the nutritional education program at posyandus. Thus, the objectives of this study were to analyze the posyandu cadres perception and to see the impact of nutritional education on the service quality at the posyandus. The design of this study was a quasi-experimental one. It was conducted from January 2012 to September 2013. Four villages in Bogor, West Java were selected as the research locations. The subjects were the posyandu cadres and the toddlers mothers in the posyandus. The results showed that counseling and supplemental feeding needed to be improved at the posyandus. The nutritional education had a significant effect to the service quality of the posyandus (p<0.05). After the follow-up, there was a decline in the satisfaction level of the toddlers mothers but that was still better than at the baseline. This means that, the nutritional education and provision of the facilities are sustainable and able to improve the service quality of the posyandus when continuously given by the cadres.