文章基本信息

标题：SYSTEM ACCEPTANCE ROLE IN ACTUAL USE OF KNOWLEDGE MANAGEMENT SYSTEMS
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作者：Nasrin Budaghi ; Mohammad Feizi
期刊名称：Arabian Journal of Business and Management Review
电子版ISSN：2223-5833
出版年度：2014
卷号：4
期号：3
出版社：Sohar University, Oman and American University of Kuwait
摘要：This study has done to the examining the system acceptance role in actual use of knowledge management systems. The population of the study were both public and private active banks employees in Meshginshahr city that use knowl edge management system. According to Cochran sampling, the sample size of this research was set at 175 that selected stratified sampling method. To gathering of data, we used a questionnaire. All the reliability and validity of measures has examined. Quest ionnaires reliability was estimated by calculating Cronbach's Alpha; it was 0.789. In order to analyze the data resulted from collected questionnaires descriptive statistical methods are used, and to display some statistical data we used column diagram. Fi ndings show that the mean of all variables were bigger than 3 and so we can say that system acceptance and it dimensions ( management support, evaluation system, perceived relevance, and available ) have important role in actual use of knowledge management systems at both public and private active banks employees in Meshginshahr.
关键词：Knowledge management; ; management support; ; evaluation system; ; perceived ; relevance; and ; availability ; ; ; acceptance ; system