文章基本信息

标题：Texting Satisfaction: Does Age and Gender Make a Difference?
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作者：Miss Vimala Balakrishnan ; Mr. Paul H. P. Yeow
期刊名称：International Journal of Computer Science and Security (IJCSS)
电子版ISSN：1985-1553
出版年度：2007
卷号：1
期号：1
页码：85-96
出版社：Computer Science Journals
摘要：This study investigated the effect of age and gender on mobile phone usersÃ¢â,¬â"¢ texting satisfaction, focusing on text entry factors. Structured questionnaire interviews were used to interview 18 subjects of both genders, aged between 17Ã¢â,¬âO37 years. Analysis of variance was computed. Gender effect was found on the speed of text entry method (p = 0.027), with the females being more satisfied than males. Age has a significant effect on navigation (p = 0.026) and learnability (p < 0.001), with the younger groups being more satisfied than the older groups. A significant interaction was found between age and gender for learnability (p = 0.039), with a clear difference between genders in the twenties and thirties. Results suggest that age and gender affect usersÃ¢â,¬â"¢ texting satisfaction, with varying text entry factors. Results obtained can be used to improve text entry methods by (i) catering to local dialects (ii) reducing key overloading or introducing a better method for text entry. It is concluded that texting satisfaction awaits improvements to the text entry methods.
关键词：Age; Gender; Texting satisfaction; Text entry factors; Structured questionnaire interview