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文章基本信息

  • 标题:Action Research in Practice: Issues and Challenges in a Financial Services Case Study
  • 本地全文:下载
  • 作者:Marshall, Peter ; Wilson, Phyl ; de Salas, Kristy
  • 期刊名称:The Qualitative Report
  • 印刷版ISSN:1052-0147
  • 出版年度:2010
  • 卷号:15
  • 期号:1
  • 页码:76-93
  • 出版社:Nova Southeastern University
  • 摘要:In this paper we give a direct and personal account of the issues and challenges that occurred in an action research study. The research team consisted of five researchers from two Australian universities. The action research case was carried out in a small financial services company and concerned the development of an information systems strategy. However, the focus of the paper is not on information systems, but on the general methodological issues and problems of action research. The authors hope that readers will benefit from the direct and transparent account of the practical methodological problems encountered in the study.
  • 关键词:Action Research; Information Systems Strategy Formulation; Business Processes; Organisational Problem-solving; and Action Research Projects
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