文章基本信息

标题：Building User Engagement for Successful Software Projects: Meaningfulness, Safety, and Availability
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作者：Beranek, Peggy M. ; Klein, Gary ; Jiang, James J. 等
期刊名称：Pacific Asia Journal of the Association for Information Systems
印刷版ISSN：1943-7544
出版年度：2014
卷号：6
期号：3
页码：1
出版社：Association for Information Systems
摘要：User participation in Information Systems Development improves project outcomes. However, past research fails to provide a basis for determination of the preparation required to participate. Job Engagement Theory provides such a theoretical basis and describes three psychological conditions – meaningfulness, safety and availability – which influence an individual’s engagement and suggests practices engendering engagement to enhance job performance. A matched pair survey of developers and users indicates an engagement approach to development improves project success and that users should be provided clearly defined roles and training, have adequate incentives, and be chosen on a variety of abilities to realize desired benefits.
关键词：job engagement theory; software development; user participation; project management