文章基本信息

标题：Management Retention Factors in the School Foodservice Industry
本地全文：下载
作者：DiPietro, Robin B.
期刊名称：Hospitality Review
印刷版ISSN：0739-7011
出版年度：2007
卷号：25
期号：1
页码：2
出版社：Florida International University
摘要：Management retention in the school foodservice industry has been a growing concern for school district decision makers due to the large numbers of managers reaching retirement age and the shortage of qualified people to fill the positions. As with other foodservice positions, turnover rates and the shortage of service employees will continue to be challenges well into the 21st centery. The current study employed by a self-administered questionnaire and asked 101 school foodservice managers in Central Florida to rate their perceived importance of and their perceived experience with 20 employment characteristics of their job. There were significant differences in 17 of the 20 characteristics thus highlighting significant gaps between perceived importance and perceived actual experience on the job and what would keep them from changing jobs. Management and human resources implications are discussed.
关键词：Robin DiPietro; Food and Beverage