文章基本信息

标题：An Empirical Study on User Satisfaction with Mobile Business Applications Use and Hedonism
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作者：Lee, Cheon-Pyo ; Shim, J. P.
期刊名称：Journal of Information Technology Theory and Application (JITTA)
印刷版ISSN：1532-4516
出版年度：2006
卷号：8
期号：3
页码：6
出版社：Association for Information Systems
摘要：Numerous recent information systems (IS), such as instant messaging and mobile applications, are first developed within an individual context and then widely used in both individual and organizational contexts. The present study examines a recent IS, mobile business (m-business) applications, used within organizations and reports the impact of the users’ pleasurable emotions or feelings on users’ satisfaction with IS. The result from the sample survey and an existential phenomenology indicates that hedonism is a significant determinant of satisfaction with m-business applications. By providing insight into how and why individuals are satisfied or dissatisfied with m-business applications in addition to what leads to this, the authors hope the findings of this study will assist researchers and practitioners in finding major barriers to the mobile business application use in order to design better applications for improved user satisfaction.