文章基本信息

标题：Making IT Project De-Escalation Happen: An Exploration into Key Roles
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作者：Mähring, Magnus ; Keil, Mark ; Mathiassen, Lars 等
期刊名称：Journal of the Association for Information Systems
印刷版ISSN：1536-9323
出版年度：2008
卷号：9
期号：8
页码：19
出版社：Association for Information Systems
摘要：Given the persistent and costly problem of escalating IT projects, it is important to understand how projects can be de-escalated successfully, resulting in project turnaround if possible, or termination if necessary. Recent work suggests that the instantiation of specific roles may be central in bringing about de-escalation. How¬ever, few such roles have been identified to date and there has been no systematic study of key roles. In this paper, we therefore explore roles in IT project de-escalation using a single-case approach. Results suggest that de-escalation not only depends on the existence of particular roles, but also on role interaction. We identify seven roles that are of substantial importance in shaping whether and how de-escalation is carried out: messenger, exit sponsor, exit champion, exit blocker, exit catalyst, legitimizer, and scapegoat. Furthermore, we offer a set of propositions that capture key role interactions during de-escalation. Implications for research and practice are discussed.
关键词：IT projects; escalation; de-escalation; roles; role interaction; case study