文章基本信息

标题：Information Systems Success Research: The “20-Year Update?” Panel Report from PACIS, 2011
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作者：Tate, Mary ; Sedera, Darshana ; McLean, Ephraim 等
期刊名称：Communications of the Association for Information Systems
印刷版ISSN：1529-3181
出版年度：2014
卷号：34
期号：1
页码：63
出版社：Association for Information Systems
摘要：This article summarizes a panel held at the 15th Pacific Asia Conference on Information Systems (PACIS) in Brisbane, Austrailia, in 2011. The panelists proposed a new research agenda for information systems success research. The DeLone and McLean IS Success Model has been one of the most influential models in Information Systems research. However, the nature of information systems continues to change. Information systems are increasingly implemented across layers of infrastructure and application architecture. The diffusion of information systems into many spheres of life means that information systems success needs to be considered in multiple contexts. Services play a much more prominent role in the economies of countries, making the “service” context of information systems increasingly important. Further, improved understandings of theory and measurement offer new opportunities for novel approaches and new research questions about information systems success.
关键词：IS success; IS impact; information systems research