文章基本信息

标题：The Ripple Effect of an Information Security Breach Event: A Stakeholder Analysis
本地全文：下载
作者：Hovav, Anat ; Gray, Paul
期刊名称：Communications of the Association for Information Systems
印刷版ISSN：1529-3181
出版年度：2014
卷号：34
期号：1
页码：50
出版社：Association for Information Systems
摘要：While unfortunate physical events result in a negative market reaction, cyber events rarely do. It is our contention that a security attack is a complex intervention that ripples through the attacked company’s ecosystem. Over time, new information about the incident is revealed which might change the trajectory of the effect. This study aims to understand the impact of a security breach on the attacked company, its ecosystem (e.g., consumers, vendors, banks, and hackers), and surrounding society. By utilizing a stakeholder analysis as a methodological framework, we found that, while some stakeholders are losers, other are winners. Our analysis also implies that, depending on subsequent events, the effect of a security breach on the attacked firm varies over time, suggesting a “wait and see” attitude by the market.
关键词：security breach impact; TJX case; stakeholder analysis; event study; longitudinal study