文章基本信息

标题：Developments in Practice XVI: A Framework for Enhancing IT Capabilities
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作者：McKeen, James D. ; Smith, Heather A. ; Singh, Satyendra 等
期刊名称：Communications of the Association for Information Systems
印刷版ISSN：1529-3181
出版年度：2005
卷号：15
期号：1
页码：36
出版社：Association for Information Systems
摘要：Given evidence that IT capabilities are linked to business performance, well-defined procedures would be expected to exist for engineering these capabilities to high standards. Surprisingly, this does not appear to be the case. In fact, IT executives freely admit that they may not use standard, verifiable, and repeatable capabilities. To address this situation, the authors formed a group of senior IT managers from leading edge companies to share experiences and insights into how best to identify and implement effective IT capabilities. The result is a 5-step framework for enhancing IT capabilities.