文章基本信息

标题：A Framework for Evaluating Return on Investment in Management Development Programs
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作者：Lynch, Kara ; Akridge, Jay T. ; Schaffer, Scott P. 等
期刊名称：Journal of Food Distribution Research
印刷版ISSN：0047-245X
出版年度：2006
卷号：37
期号：SUPPL
页码：54-74
出版社：Food Distribution Research Society
摘要：Return on Investment (ROI) is a financial metric that can be used to evaluate training and development investments. The objective of this research is to develop an evaluation process using ROI to assess the financial performance of management development programs. A three-phase model for ROI evaluation is presented. These phases include assessment planning, data collection, and data analysis. This model is then tested and applied to a management development program. This paper provides a template for ROI evaluation that can be used to evaluate a wide variety of training and development activities by food and agribusiness firms.
关键词：Management education;training;assessment;evaluation;return on investment