文章基本信息

标题：PROBLEMS OF CONSUMER PROTECTION IN TOURISM
本地全文：下载
作者：Gina Ionela Butnaru ; Luminita Mihaela Ion
期刊名称：CES Working Papers
电子版ISSN：2067-7693
出版年度：2013
卷号：5
期号：2
出版社：University of Iasi
摘要：The actuality of the topic, its extent and importance,were strong arguments for writing thispaper-Problems of consumer protection in tourism. To this,also the convergence of the fields thatfocusonthe description of a image in deep of the topic is added, we are talking about economic, legal social featuresor features that belong to the specifics of tourism and of products and services consumed within it. Themultiple dimensions of the approached topic transform it into an exciting topic which proves its usefulnesswhen it is known since each individual can acquire the quality of a consumer, and his rights as a consumerare nothing else but the humanrights of which every individual has to be aware. A process of education andinformation of the citizens regarding the rights they possess as consumers could reduce a part of theproblems appearing in the process of consume of tourism products and servicesbut it would contribute tothe optimization of the protection of rights and interests of the consumers. In economic terms,democracyalsoimpliesensuring the rights of the consumers and thus their protection, therefore the concept ofprotection of rightsand interests of consumers exists
关键词：consumer; problems; protections in tourism