文章基本信息

标题：Change Management in public sector: A case study of gas distribution firm
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作者：Alireza Shirvani ; Mashallah Valikhani Dehaghani ; Seyed Hassan Mossavi 等
期刊名称：Management Science Letters
印刷版ISSN：1923-9335
电子版ISSN：1923-9343
出版年度：2013
卷号：3
期号：6
页码：1751-1756
DOI：10.5267/j.msl.2013.05.007
出版社：Growing Science
摘要：This paper considers different approaches for establishment of change management in governmental agencies. The proposed model of this paper uses Kotter’s 8-step method in an empirical investigation for a gas distribution firm located in province of Esfahan, Iran. The results of this study reveal that the organization was successful to create sense of urgency, form a powerful coalition, create a vision for change, communicate the vision, create short-term wins and build on the change. However, the organization was not successful on removing obstacles and changes in corporate culture. In addition, the sixth step, create short -term wins, receives the highest rate of success while removing the obstacles maintains the minimum rate of success. Finally, the survey demonstrates that gender and educational background do not have any impact on change management but age, job experience as well as job position influences change management, significantly.
关键词：Change management; Kotter model; Gas distribution