文章基本信息

标题：Determining and ranking dimensions of knowledge management implementation using Hicks model and fuzzy TOPSIS Technique ,
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作者：Mona Ahani ; Hamid Reza Bahrami ; Majid Rostami 等
期刊名称：Management Science Letters
印刷版ISSN：1923-9335
电子版ISSN：1923-9343
出版年度：2013
卷号：3
期号：2
页码：721-730
DOI：10.5267/j.msl.2012.11.023
出版社：Growing Science
摘要：The 20th century was the age of an industry-based as well as knowledge-based economy. In a knowledge-based economy, knowledge plays an essential role to produce wealth compared with other tangible and physical assets. The purpose of this research is to identify and rank different aspects of knowledge management based on the Hicks model using the fuzzy TOPSIS technique for one of the most prestigious universities in Iran. The proposed model considers four main criteria of knowledge including creation, distribution, storage, and application along with 17 sub-criteria. The Chi-square correlation test indicates a positive and meaningful correlation between four mentioned criteria and knowledge management implementation. Using the fuzzy TOPSIS technique, the results also indicate that “Need for new and updated information and knowledge” was selected as the most important sub-criterion and “Sharing or distribution of knowledge” was selected as the most important main criterion on Hicks model.
关键词：Knowledge management; Hicks model; Multi-Criteria Decision Making (MCDM); Fuzzy TOPSIS