文章基本信息

标题：Supply chain quality management
本地全文：下载
作者：Hannan Amoozad Mahdiraji ; Meysam Arabzadeh ; Reza Ghaffari 等
期刊名称：Management Science Letters
印刷版ISSN：1923-9335
电子版ISSN：1923-9343
出版年度：2012
卷号：2
期号：7
页码：2463-2472
DOI：10.5267/j.msl.2012.07.020
出版社：Growing Science
摘要：In recent years, there are several methods introduced for the improvement of operational performances. Total quality management and supply chain management are two methods recommended for this purpose. These two approaches have been studied in most researches separately, while they have objectives in common, and this makes them a strategic means, which can be used, simultaneously. Total quality management and supply chain management play significant roles to increase the organizational competitiveness power. Moreover, they have only one purpose that is customer satisfaction, and they are different only on their approaches to reach their objectives. In this research, we aim to study both approaches of quality management and supply chain, their positive increasing effects that may be generated after their integration. For this purpose, the concept and definitions of each approach is studied, independently, their similarities and differences are recognized, and finally, the advantages of their integration are introduced.
关键词：Supply chain management; Total quality management; Performance improvement