文章基本信息

标题：Performance Appraisal Trade Associations (Goods and Passengers) and Offer Appropriate Solution for Improving their Capabilities
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作者：Dr.Iraj Soltani ; Zahra Aslani
期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2013
卷号：3
期号：5
页码：624-634
出版社：Human Resource Management Academic Research Society
摘要：Trade associations of transportation always had been an appropriate option for accepting transportation activities but, there no specified criteria and procedure that these associations do their tenure duties bused on it or if there are, they are not toward compiled goals in the vision of 20 years horizon. These associations have been established through the support of road and transportation organization, but so far they have not been able to promote the level of their member's capability. One of the reasons in regression of transportation system in Iran has been poor and unbalanced evaluation has particular importance. This research aims to evaluate performance of trade association (goods and passengers) and offer appropriate solutions for improving their capabilities (using balanced score card approach) in 2012, in which four trade associations entitled trade association of Esfahan truckers with 170 members over diploma, trade association of companies and establishments of Esfahan's' passenger transportation with 48 members and trade association of Esfahan bus drivers with 290 members were selected through cluster method as statistical population and among them 427 individuals were selected as sample based on Morgan table. A questionnaire was used to gather date and its validity was determined by scientific texts and its reliability was 0.979 using cronbach coefficient, data were analyzed through Spss , minitab, kolmogrov , smirnov normality test , t-test Anova ¨C test , Tukey- test , pearson correlation coefficient, Friedman test and linear regression. Results show that performance extent in trade association of Esfahan goods transportation was 48.52% , in trade association of Esfahan passenger transportation was 02.7% in trade association of Esfahan truckers was 67.18% in trade association of Esfahan bus drivers was 57.76% and totally in trade associations of Esfahan transportation was 59.06%
关键词：trade associations; performance; performance appraisal; balanced score card