文章基本信息

标题：Romanian Coast of the Black Sea - Quality of Tourism Services and Choice Destination Factors
本地全文：下载
作者：Daniel Bulin ; Gabriela Cecilia Julieta Stanciulescu ; Georgica Gheorghe 等
期刊名称：International Journal of Academic Research in Business and Social Sciences
电子版ISSN：2222-6990
出版年度：2013
卷号：3
期号：3
页码：247-255
出版社：Human Resource Management Academic Research Society
摘要：Romanian seaside is a summer destination for tourists Romans and not only, offering multiple holiday resorts. This paper propose to identify attitudes and perceptions of tourists on the quality of tourism services on the Romanian coast of the Black Sea. Authors is focused to measuring the perception of Romanian tourists on the quality of the Romanian seaside, the recovery of the tourism potential, the service personnel and appreciation of rates/quality balance. Also, we propose to identify key factors of choice of seaside destinations. The research hypothesis are: perceived quality of service is average to poor, coastal tourism potential is underexploited, the prices are high for the quality offered, and insufficiently trained service personnel; is the fact that the choice of holiday destination depends on a number of factors, not one critical
关键词：coastal tourism; tourism services; services quality; quality perception; Romanian ;Black Sea coast; holiday destination