摘要:As the k nowledge based society h as been constructed, the size of work pro ces s grows bigg er an d the..amo unt of th e info rm atio n that has to be analyzed increases. So the neces sity of the process manag em en tan d improvement has been requ ired hig hly. This stud y sug gests the p ro cess management metho d to supp orta com pany's su rv iv al strategy to get the comp etitiv e p ower in difficult situation to p redict future busin essen viro nment. The sugg ested process m an ag em en t m eth od ap plies o ntolo gy fo r fo rmalizing and sharin g thes ev eral generalized process management con cep t. In o ntolo gy, several techniqu es from Six Sigma and PSPare defin ed for process d efinition , ex ecutio n and measurement. With o ntolo gy, we prov ide form al kno wledg eb ase for bo th p rocess m an ag em en t environm en t and h uman s tak eh olders. Also , we can easily improv e o uren viro nment by ex ten ding ou r pro cess onto logy to ad ap t new managemen t method s
关键词:kno wledg e-base; process man ag em en t; pro cess defin itio n; on tolog y