文章基本信息

标题：Software Outsourcing: An IT Trend and Potential
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作者：Alka Pant ; Dr. Kamal Pant
期刊名称：International Journal of Computer Science & Technology
印刷版ISSN：2229-4333
电子版ISSN：0976-8491
出版年度：2012
卷号：III
期号：I – Ver 4
出版社：Ayushmaan Technologies
摘要：Techn ology co mpanies here possess skills an d expertise th at are among the finest in the business which is mainly throu gh Technology Services Outsourcing, Business Process Outsourcing and Knowledge Process Outso urcing. Software Outsourcing focuses on building applications by using software components which reduce cost and time of development. But in this main reason behind the failure of the deal is the improper or poor communication between the vendors and the clients. Communication gap between these two parties leads to meet the needs and requirements of both the parties and the project faces the failure. To make the overall process accurate the onshore relationship with overseas services providers has also been a part of the new strategy. Client would be able to communicate his needs in better way in offshore software development process. In present study, the researcher finds that, a successful outsourcing relationship is based on clear communication an d transparency of acti on and t hro ugh this Indian service providers strive to make outsourcing experience a comfortable one
关键词：Outsourcing; Software; BPO; KPO