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标题：An Approach to Identify Failure Factors of Enterprise Application Implementation in Indian Micro Enterprises
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作者：Rana Basu ; Dhrubes Biswas
期刊名称：International Journal of Managing Value and Supply Chains
印刷版ISSN：2230-7966
电子版ISSN：0976-979X
出版年度：2013
卷号：4
期号：1
DOI：10.5121/ijmvsc.2013.4104
出版社：AIRCC
摘要：Enterprise Business Application or in other words ERP can be regarded as a novel business solution.Today organizations of any magnitude areimplementing and some are in the process of implementing suchEnterprise Information System. Implementation of EnterpriseBusinessApplication is quite difficult andcomplexprocessand has been subjected to substantial research. As cases of ERP failureshave increasedmanyresearcheshave been carried out to identify which issues can lead to implementation successful.Ithas been observed while compiling the literature thatmajority of the previous studies and research projectshave been conducted in identifying the critical success factorsrather thancritical failure factors.From theliterature it hasbeen observedthatmost of the developed countries had been reaping the benefits ofenterprise application integration since long time and because of itsadvantages now a day developingcountries too are embracing such technology integration.Developing countries which mostlytacklewithuniquechallenges have a diverse condition from the implicit assumptions of leading countries.India beingone of thesecountries that many of its Information Technology implementation failures take place.Microsmall and medium enterprises(MSME)can be considered as vital part of the Indian economy contributingover 45% of industrial production and around 40% of the totalexports.As per International DataCorporation (IDC) the awareness and the rate of adoption of ERP are highest among large organizationsbut it is the MSMEs that would fuel the future growth. In India there is a big market for ERP forMSMEs,given that there are over 20,000 small and mid size industries.Identifying the critical success factors ofEnterprise Application implementation have been subjected to substantial in-depth research, howeverwhile going through theliteratureit seemsas such there is no comprehensive studyhas taken placethatidentifies the critical failure factors of Enterprise Application implementation incontext toIndian microenterprises.The purpose of this paper is to present the findings of a study which is based on the results ofa comprehensive compilation of literature and subsequent analysis of ERP implementation failure factorsin context to Indian Micro, Small and Medium scale Enterprises (MSMEs). Thispaper attempts toempirically assess which factors are most criticalin the ERP implementation process from the perspectiveof the Indian MSMEs.
关键词：ERP; MSME; factors; Risk; Factor analysis; PCA