文章基本信息

标题：Is Job Satisfaction of Islamic Banks Operational Staff Determined Through Organizational Climate, Occupational Stress, Age and Gender
本地全文：下载
作者：Anum Khan ; Muhammad Ramzan ; Muhammad Saqib Butt 等
期刊名称：Journal of Business Studies Quarterly
电子版ISSN：2152-1034
出版年度：2013
卷号：4
期号：3
页码：13-26
出版社：Journal of Business Studies Quarterly
摘要：Now a day’s Job Satisfaction (JS) has been popular topic to ponder regarding Islamic Banking Sector Employees due to the hectic workload and increasing transactions day by day. This issue was highlighted more in Operational Staff of Islamic Banks. So this paper deportment for research to determine the Level of Job Satisfaction (JS) and also analyze Islamic Banking Workplace Management to know; is job satisfaction determined through crucial Organizational Climate and professional’s own Occupational Stress? And is Age and Gender having significant impact on the Level of Job Satisfaction (JS)? However, the little realistic research has been carried out in Lahore, Pakistan to test the assertion. To examine the Level of Job Satisfaction (JS) in relation with Organizational Climate, Occupational Stress, Age and Gender; this paper presents sample size of total 40 respondents designated as Managers and Officers in which 18 were Males (45%) and 22 Females (55%). In between them, 34 respondents shared their experiences as well. The data has been gathered from Operations Department of Islamic Banks because all the hectic and ongoing routine tasks are performed by this Department on daily basis and it was convenient to collect data from this sector. Exploratory Research “Interpretivism” in which Meetings, Observations and In-Dept Interviews conducted to support Literature through Experiments and proper Analysis of Respondents Justifications. The results reveal that; Organizational Climate and Occupational Stress have significant impact on the Level of Job Satisfaction (JS), Age Level doesn’t matter and have significant impact but in Gender; Males were more satisfied than Females.
关键词：Job; Satisfaction; Organizational; Climate; Occupational; Stress; Age; Gender.”