文章基本信息

标题：The Impact of Job Stress on Employee Job Satisfaction: A Study on Telecommunication Sector of Pakistan
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作者：Muhammad Mansoor ; Sabtain Fida ; Saima Nasir 等
期刊名称：Journal of Business Studies Quarterly
电子版ISSN：2152-1034
出版年度：2011
卷号：2
期号：3
页码：50-56
出版社：Journal of Business Studies Quarterly
摘要：This paper aims to examine the impact of job stress on employee job satisfaction. A sample of 134 employees from the telecom sector from Pakistan was used for this analysis. Job stress has been measured by conflict at work, workload and physical environment. Prior study indicate that the stressor workload, role conflict, physical environment negatively affect the employee job satisfaction. This study results revealed that stress is negatively related to employee’s job satisfaction which support Caplan (1991) and Keller (1975) result. This study reinforces the importance of employee job satisfaction which is essential for successful firm in current era.
关键词：Job stress; conflict at work; workload; physical environment; employee job;satisfaction.