文章基本信息

标题：A Conceptual Framework of Knowledge Transfer in Malaysia E-Government IT Outsourcing: An Integration with Transactive Memory System (TMS)
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作者：Nor Aziati Abdul Hamid ; Juhana Salim
期刊名称：International Journal of Computer Science Issues
印刷版ISSN：1694-0784
电子版ISSN：1694-0814
出版年度：2011
卷号：8
期号：5
出版社：IJCSI Press
摘要：Despite extensive research on knowledge transfer issues, there is a dearth of research that has explicitly focused on the role of Transactive Memory System (TMS) in enabling inter-organizational knowledge transfer in e-government IT outsourcing. Although the information systems literature has recently acknowledged the role of TMS in improving knowledge processes, most of the research is still remain in theoretical conjecture. Additionally, most of related research was done in the lab based on the physical, virtual or memory recall tasks. None of empirical work has been done in integrating TMS in outsourcing context since most researchers used interpretive approach. To address this gap, we applied positivist approach through operationalization of identified factors that give impact towards Malaysia Public Agencies outsourcing partnership. The present paper attempts to provide an integrated conceptual framework of knowledge transfer with and integration of TMS to facilitate knowledge transfer process which further can be validated.
关键词：Knowledge Management; Knowledge Transfer; Organizational Learning; Transactive Memory System (TMS); Information Technology Outsourcing (ITO)