文章基本信息

标题：Factors Influencing Employee Knowledge Sharing Capabilities in Electronic Government Agencies in Malaysia
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作者：Noorazah Md Noor ; Juhana Salim
期刊名称：International Journal of Computer Science Issues
印刷版ISSN：1694-0784
电子版ISSN：1694-0814
出版年度：2011
卷号：8
期号：4
出版社：IJCSI Press
摘要：Effective managing and sharing of knowledge has the power to improve individual�s lives and society. However, research has shown that people are reluctant to share. Knowledge sharing (KS) involve not only our knowledge, but a process of giving and receiving of knowledge with others. Knowledge sharing capabilities (KSC) is an individual�s capability to share experience, expertise and know-how with other employees in the organization. Previous studies identified many factors affecting KSC either in public or private sectors. Upon a critical review on factors affecting KS and factors affecting KSC, this paper attempts to examine the factors that have been cited as significant in influencing employees KSC within Electronic Government (EG) agencies in Malaysia. Two capable factors that are considered in this study are technical factor and non-technical factor. This paper proposes an integrated conceptual framework of employees KSC which can be used for research enhancement.
关键词：Knowledge Management; Knowledge Sharing; Knowledge Sharing Capabilities; Technical Factor; Non- Technical Factor