出版社:International Association for Computer Information Systems
摘要:The perception that employees have of information technology or computing professionals is one that can potentially impact an array of issues from an organizations decisions to outsource IT or the employee turnover rate of IT professionals. While a significant amount of interest and research has looked at high school and college students perceptions as a factor in a student choosing or not choosing a technology major there has been little work of the perceptions of people in business. In order to establish a baseline of what the perceptions are of IT professionals, students in online MBA classes that consisted of both technical and non-technical persons were given the opportunity to state what their perceptions of technology professionals were in a discussion group. This paper presents an analysis of these comments and along with a discussion on the potential interventions that can be taken to alter such perceptions.
关键词:Perceptions of Information Technology Professionals; Business User Perceptions; Artifact Analysis