文章基本信息

标题：A LONGITUDINAL STUDY OF THE IMPACT OF E-MAIL AND SPAM IN THE CORPORATE WORLD
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作者：Wallace Wood ; Suhong Li
期刊名称：Issues in Information Systems
印刷版ISSN：1529-7314
出版年度：2006
卷号：7
期号：2
页码：327-332
出版社：International Association for Computer Information Systems
摘要：This study examined the impact of e-mail and spam on employees in the corporate world using longitudinal data collected from 1999 to 2005. It was found that the number of business e-mails an employee receives has increased gradually and the amount of spam received by employees decreased. Moreover, about 60% of the employees spent less than 1 hour per day answering e-mail and 76% of them do not consider spam a problem. The results also show that the number of companies having an e- mail system minimizing spam has increased from 20% in 1999 to 93% in 2005 and the impact of spam on the individual user may not be as serious as has been reported in the press.
关键词：E-Mail; Spam; Longitudinal Study