文章基本信息

标题：A Continuous Improvement and Monitoring Performance System: Monitor - Analysis - Action – Review (MAAR) Charts
本地全文：下载
作者：Vito Romaniello ; Paolo Renna ; Vincenzo Cinque 等
期刊名称：IBIMA Business Review
电子版ISSN：1947-3788
出版年度：2011
卷号：2011
DOI：10.5171/2011.917557
出版社：IBIMA Publishing
摘要：The research presented in this paper concerns the development of a methodology for monitoring and continuous performance improvement. The proposed approach is derived from the classical Deming cycle adapted to a real industrial environment. The approach consists of four phases: Monitor, Analysis, Action and Review (MAAR); these phases are summarized in a single information panel that allows to improve the monitoring process. This paper presents a discussion of the real case study application of the methodology in area manufacturing of ANSALDO STS S.p.A. The case study discussed here shows the application of basic principles, management tools and techniques towards performance improvement in a manufacturing plant. The innovative issues of the MAAR approach developed regard: the possibility to apply the methodology to wide fields of enterprises (as maintenance, quality management, design, financial, etc.) and the real-manufacturing orientation. The results show the real benefits obtained by the implementation of the proposed methodology.
关键词：quality management; continuous improvement; manufacturing systems; industrial case study; performance monitoring.