文章基本信息

标题：Intentionally (or not) ignored: Engaging transnational students in surveys and feedback -->
本地全文：下载
作者：Mahsood Shah ; Chenicheri Sid Nair ; Barbara de la Harpe 等
期刊名称：Studies in Learning, Evaluation, Innovation and Development
印刷版ISSN：1832-2050
出版年度：2012
卷号：9
期号：1
页码：74-83
出版社：Central Queensland University
摘要：The student voice has gained significant prominence in recent years. In Australia, the renewal of quality assurance processes, together with government policies places increased emphasis on institutions having robust and systematic approaches to student feedback and evaluation that informs the ongoing enhancement of the student experience. Historically, universities have been increasingly becoming more active in the collection, analysis and reporting of local/onshore student feedback at university, course/program, unit/subject and individual teacher levels. There appears, however, to be limited attempts made by universities to embed transnational student feedback systematically into institutional stakeholder feedback frameworks. This is despite transnational education contributing significantly to Australian exports. While some universities have been successful in measuring and enhancing the transnational student experience – progress across the sector is limited. This paper aims to encourage discussion in the higher education sector about the need to embed feedback from transnational students as part of normal practice. We argue that if governments and universities see transnational higher education as an important engagement activity that generates significant income, diversifies the student profile and promotes Australian tertiary education, then feedback from students, regardless of location, is an important and sustainable part of an institution’s quality assurance framework and is best practice.
关键词：student feedback; student experience; transnational education