文章基本信息

标题：ORGANIZATIONAL DIAGNOSIS - A MANAGEMENT TOOL FOR CHANGE. CASE STUDY IN SATU MARE COUNTY HOSPITAL
本地全文：下载
作者：Cătălin BABA ; Răzvan CHERECHEŞ ; Tudor ŢICLĂU 等
期刊名称：Revista Transilvană de Ştiinţe Administrative
印刷版ISSN：1454-1378
出版年度：2009
卷号：25E
出版社：Babes Bolyai University
摘要：Most human activities are the product of coordinated actions performed by individuals working as a team rather than individuals working alone. Thus, the processes through which they accomplish their tasks, change, decide and relate to each other inside an organization is essential. This paper is about the importance of Organizational Diagnosis in management of change. Organizational Diagnosis is an essential step in every initiative of change, and with ever changing environment in which flexibility and creativity are proving to be key values, most managers are interested in questions regarding the nature of organizational process and structure, human relations, and nature of change. The paper presents such a case of using organizational diagnosis as a management tool in a change process inside a health care organization. Using this tool has helped the management team identify the existing gaps between “what is” and “what should be” and has increased the chances of a successful change process.