文章基本信息

标题：Leader-Member Exchange and Organizational Citizenship Behavior: the Mediating Impact of Self-Esteem
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作者：Noormala Amir Ishak ; Syed Shah Alam
期刊名称：International Journal of Business and Management
印刷版ISSN：1833-3850
电子版ISSN：1833-8119
出版年度：2009
卷号：4
期号：3
页码：52
DOI：10.5539/ijbm.v4n3P52
出版社：Canadian Center of Science and Education
摘要：The aim of this study was to examine the influence of leader-member exchange (LMX) from the perspectives of superior as well as subordinates on organizational citizenship behavior (OCB). Self-esteem was also examined as a mediator variable. Data were gathered from a sample of 300 non-supervisory employees and their 118 superiors, that represented banking organizations situated in the Klang Valley of Malaysia. The analysis indicated that superior-LMX had positive impact on OCB, but the impact of subordinate-LMX was not significant. Contrary to what was hypothesized, self-esteem did not influence both superior-LMX and subordinate-LMX relationships with OCB. Key implications of the survey findings both for theory and for practice are discussed, potential limitations are specified, and directions for future research are suggested.