文章基本信息

标题：Factors Determining Long-term Success of a Measurement Program: An Industrial Case Study
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作者：Miroslaw Staron ; Wilhelm Meding
期刊名称：e-Informatica Software Engineering Journal
印刷版ISSN：1897-7979
电子版ISSN：2084-4840
出版年度：2011
卷号：5
期号：1
出版社：Wroclaw University of Technology
摘要：Introducing measurement programs into organizations is a lengthy process affected by organizational and technical constraints. There exist several aspects that determine whether a measurement program has the chances of succeeding, like management commitment or existence of proper tool support. The establishing of a program, however, is only a part of the success. As organizations are dynamic entities, the measurement programs should constantly be maintained and adapted in order to cope with changing needs of the organizations. In this paper we study one of the measurement programs at Ericsson AB in Sweden and as a result we identify factors determining successful adoption and use of the measurement program. The results of our research in this paper are intended to support quality managers and project managers in establishing and maintaining successful metrics programs.