文章基本信息

标题：Assertive Communication Skills
本地全文：下载
作者：Maria Daniela Pipaş ; "Bogdan Vodă" University of Cluj-Napoca Mohammad Jaradat ; "Bogdan Vodă" University of Cluj-Napoca 等
期刊名称：Annales Universitatis Apulensis : Series Oeconomica
印刷版ISSN：1454-9409
出版年度：2010
卷号：2
期号：12
出版社：“1 Decembrie 1918” University of Alba Iulia
摘要：Assertive communication is the ability to speak and interact in a manner that considers and respects the rights and opinions of others while also standing up for your own rights, needs and personal boundaries. Assertive communication skills create opportunities for open discussion with a variety of opinions, needs and choices to be respectfully heard and considered in order to achieve a win-win solution to certain problems. It can strengthen your relationships, reducing stress from conflict and providing you with social support when facing difficult times.
关键词：ability; assertiveness; assertive behavior; passive behavior; aggressive behavior; submissive;communicationo