文章基本信息

标题：The Integrated Knowledge Management Maturity Model
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作者：Rašula, Jelena ; Bosilj Vukšić, Vesna ; Indihar Štemberger, Mojca 等
期刊名称：Zagreb International Review of Economics and Business
印刷版ISSN：1331-5609
出版年度：2008
卷号：11
期号：2
页码：47-62
出版社：Ekonomski fakultet Sveučilišta u Zagrebu
摘要：Although many organisations worldwide are introducing knowledge management (KM) practices, there is no generally acknowledged methodology for assessing where the organisation stands, compared to its competitors. Several knowledge management maturity models have been developed, but they are so heterogeneous that the practice is evidently calling for a universal and standardised knowledge management maturity model. Most of the models have something in common: they are all based on the selected KM factors and they all define maturity through different maturity levels. The main goal of this paper is to propose the integrated knowledge management maturity model (I-KMMM) based on literature review. The purpose of determining the model is to set a standard or a framework for future assessment of knowledge management.
关键词：knowledge management; maturity model