文章基本信息

标题：The Use of Reference Models in Business Process Renovation
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作者：Pajk, Dejan ; Indihar Štemberger, Mojca ; Kovačić, Andrej 等
期刊名称：Business Systems Research
印刷版ISSN：1847-8344
电子版ISSN：1847-9375
出版年度：2010
卷号：1
期号：1-2
页码：30-38
出版社：Udruga za promicanje poslovne informatike
摘要：Enterprise resource planning (ERP) systems are often used by companies to automate and enhance their business processes. The capabilities of ERP systems can be described by best-practice reference models. The purpose of the article is to demonstrate the business process renovation approach with the use of reference models. Although the use of reference models brings many positive effects for business, they are still rarely used in Slovenian small and medium-sized companies. The reasons for this may be found in the reference models themselves as well as in project implementation methodologies. In the article a reference model based on Microsoft Dynamics NAV is suggested. The reference model is designed using upgraded BPMN notation with additional business objects, which help to describe the models in more detail.
关键词：ERP solution; reference model; businessprocess renovation; Microsoft Dynamics NAV; BPMN