文章基本信息

标题：Using AHP and ANP to evaluate the relation between reverse logistics and corporate performance in Brazilian industry
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作者：Cecilia Toledo Hernández ; Fernando Augusto Silva Marins ; Phelipe Medeiros Da Rocha 等
期刊名称：Brazilian Journal of Operations & Production Management
印刷版ISSN：1679-8171
出版年度：2010
卷号：7
期号：2
页码：47-62
出版社：Associação Brasileira de Engenharia de Produção (ABEPRO)
摘要：Reverse Logistics (RL) activities are practiced by most Brazilian industries. However, a relevant problem is to identify how different RL programs can affect corporate performance indicators. Analytic Hierarchy Process (AHP) is one of the analytical tools which can be used to handle a multi-criteria decision-making problem and the Analytic Network Process (ANP) is a similar technique, but it can capture the interdependencies between the criteria under consideration. Both approaches were adopted here to study the influence of RL practices in corporate performance. Preliminary results indicated that both methods can be used, being AHP the most efficient, because it requires a smaller number of judgments, and ANP the most reliable, because it considers element dependencies, which is more compatible to the reality of the Brazilian industries.