文章基本信息

标题：for customer service
本地全文：下载
作者：Bill Dee
期刊名称：ISO Focus
出版年度：2005
卷号：2005
期号：jul/aug
出版社：International Organization for Standardization
摘要：Customers want good service at all stages in the life cycle of a product. ISO’s Committee on consumer policy (COPOLCO) has initiated work resulting in a suite of customer service standards.