文章基本信息

标题：Analytic Hierarchy Process applied to the selection of knowledge management approach in technology-based companies
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作者：Sandra Miranda Neves ; Carlos Eduardo Sanches da Silva ; Aneirson Francisco da Silva 等
期刊名称：Product : Management & Development
印刷版ISSN：1676-4056
出版年度：2011
卷号：9
期号：1
出版社：Instituto de Gestão de Desenvolvimento de Produto
摘要：Abstract: Within the fields of knowledge management and risk management of projects, the transformation of the existing knowledge in the organization into competitive advantage was proposed in order to make the decision-making process possible. The main purpose of this article was to select an approach to knowledge management that gathered the applicable criteria to the decision-making and risk management of projects in technology-based companies. It was intended to describe, analyze and select the approaches to knowledge management through the use of the Analytic Hierarchy Process (AHP) method. The chosen structured lines of research for the selection of the approach were: Nonaka and Takeuchi抯; Davenport and Prusak抯; Stewart抯; Sveiby抯; Terra抯 and Choo抯 proposals. The selection was based on the geometric average of the judgments accomplished by six specialists, whose data gathering were collected through direct interview. The adopted method of research was modeling research. The study resulted in the selection of Nonaka and Takeuchi抯 approach as the most adjusted according to the considered criteria.
关键词：knowledge management, technology-based companies, risk management, AHP.