プロジェクトの失敗を繰り返さない/成功を反復するために,企業ではこれまでもプロジェクトマネジメント業務(PM業務)の仕組みを整備してきた.筆者らの組織では,更にこれらの取組みで得られた知見をPM業務ナレッジとして抽出し,事業部門横断的に蓄積し共有する活動も開始した.本報告では,PM業務ナレッジの蓄積と活用を促進するためのITシステムについて述べる.先ず,PM業務ナレッジの蓄積/活用のプロセスを定義し,それを阻害する問題点と施策を整理した.更に,PM業務ナレッジ誘導機能,PM業務ナレッジのユーザ評価機能,ナレッジリクエスト機能,仕組み事例収集機能を持つPM業務ナレッジビューアを試作している.

In order to prevent project troubles or to repeat project successes, the mechanisms for project managements have been established and maintained in each business unit in enterprise. Recently, the approach extracting project management knowledge from these improved mechanisms and sharing them across business units are started in our organization. In this report, an IT system, that facilitate to collect and to share project management knowledge, is described. At first, both collecting process and using process for the project management knowledge are defined, and then the obstructing issues and countermeasures against them are identified. In addition, a prototype of PM-Knowledge-Viewer with supporting functions such as knowledge navigation, user's evaluation, knowledge request, and case collection, has been developed.