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  • 标题:Constructive deviance: striving toward organizational change in healthcare,
  • 本地全文:下载
  • 作者:Dana Robbins ; The University of Tampa ; Bella Galperin
  • 期刊名称:Journal of Management and Marketing Research
  • 印刷版ISSN:1941-3408
  • 电子版ISSN:1941-3408
  • 出版年度:2010
  • 卷号:5
  • 期号:1
  • 出版社:Academic and Business Research
  • 摘要:Constructive deviance is becoming increasingly important in businesses today because constructive deviants can bring about positive changes. Unlike much of the literature on workplace deviance which focuses on dysfunctional behavior such as antisocial behavior and workplace aggression, constructive deviants are employees who break the rules and norms but intend to benefit the organization. These individuals can play a key role in creating an organizational change and serve as future change agents. Given the increasing discussion on health care reforms, our paper explores the factors that relate to constructive deviance among physicians. Finally, practical implications and future research directions are discussed.
  • 关键词:Constructive deviance, heath care, personality, emotional intelligence, empathy, trust, extroversion
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