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标题：Síndrome de Burnout e Inteligencia Emocional: Un Análisis con Enfoque Psicosocial en una Agencia Estatal Chilena
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作者：Aldo Vera (). Lionel Cancino (). Iris Ravanal (). Claudia Carrasco (). Gustavo Contreras (). Oscar Arteaga (). . Psicólogo. MAE Escuela de Salud Pública. Facultad de Medicina. Universidad de Chile. . Ingeniero Civil. M. Erg. Dirección del Trabajo. Ministerio del Trabajo. Chile. . Terapeuta Ocupacional. M. Erg HTS. . Enfermera. MSP (c) Escuela de Salud Pública. Facultad de Medicina. Universidad de Chile. . Médico Cirujano. Director Ejecutivo Fundación Científica y Tecnológica de la Asociación Chilena de Seguridad ; Jefe de la Unidad de Enfermedades Respiratorias del Servicio de Medicina del Trabajo del HTS. . Médico Cirujano. Dr. PH. Escuela de Salud Pública. Facultad de Medicina. Universidad de Chile.
期刊名称：Ciencia & Trabajo
印刷版ISSN：0718-0306
电子版ISSN：0718-2449
出版年度：2007
卷号：2007
期号：24
出版社：Fundación Científica y Tecnológica de la Asociación Chilena
摘要：Design. A cross-sectional study was made of 135 employees performing overseeing functions at a Governmental Organization in Chile. It was studied whether there was an association between the dimensions of burnout, emotional intelligence and occupational psychosocial risk factors, and the predictors of the different dimensions of burnout were estimated. Findings. It was found that emotional exhaustion correlated positively with psychological requirements, work insecurity and attention to feelings, and inversely with superiors esteem. Depersonalization correlated positively with psychological requirement, occupational insecurity and inversely with social support and emotional repair. Personal achievement was positively associated with social support , clarity of feelings and emotional repair. As positive predictors of emotional exhaustion were found the psychological requirement, labor insecurity and attention to feelings and as negative predictor the clarity of feelings. For depersonalization the psychological requirement was found as positive predictor and the emotional repair as a negative one. For personal achievement only the social support was found as a positive predictor. Conclusion. From the findings made it follows that emotional intelligence and labor psycho-sociological risk factors are predictors of burnout dimensions.
关键词：BURNOUT, PROFESSIONAL; STRESS, PSYCHOLOGICAL; RISK FACTORS; PSYCHOSOCIAL IMPACT; WORKPLACE.