文章基本信息

标题：Relación Entre el Acoso Moral en el Trabajo y el Estilo Interpersonal en el Manejo de Conflictos
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作者：Martín Acosta Fernández ; María de los Ángeles Aguilera Velasco ; Blanca Elizabeth Pozos Radillo . Dr. en Ciencias de la Salud en el Trabajo, Profesor-Investigador 等
期刊名称：Ciencia & Trabajo
印刷版ISSN：0718-0306
电子版ISSN：0718-2449
出版年度：2009
卷号：2009
期号：31
出版社：Fundación Científica y Tecnológica de la Asociación Chilena
摘要：ccording to several studies made over the past five years, psychological harassment at work has become one of the most frequent psychosocial-rooted alterations at the workplace. Furthermore, Dieter Zapf (1999) has succeeded in identifying interpersonal style in handling conflicts as one of the variables contributing to its appearance. Objectives: 1) To estimate the prevalence of mobbing of office and service employees. 2) To establish whether interpersonal styles in handling conflicts aimed at cooperation have a protective effect against mobbing, or against styles aimed at dominance represent a risk factor. Results: A 10.3 percent prevalence was recorded for psychological harassment, 6.86 percent for office workers and 3.44 for service employees. As for the search for an association between interpersonal style of handling conflicts and psychological harassment, a statistically significant association was found between the approach towards dominance (dominating and avoiding styles) and other styles (integrating, obliging, compromising and combined [without including any combination of the dominating and avoiding styles]) with an Odds Ratio value = 2.27, and a value of p = 0.0373. A significant direct association was also found between dominance styles (dominating and avoiding) and the please style, with X_ = 5.50 (including the Yates correction), and a value of p = 0.0190 and OR = 4.13.
关键词：CONFLICT (PSYCHOLOGY); UNIVERSITIES/ MANPOWER; MEXICO