出版社:Euro-Mediterranean Centre for Educational Research
摘要:The purpose of this study is to determine and compare the
importance and the various levels of satisfaction related to undergraduate
students at public and private universities in Jordan. The study sample consists
of 304 students distributed over two groups: public university (n = 120) and
private university (n = 184). Means, standard deviations and three-way analysis
of variance (MANOVA) are used to compare students¡¯ perception to the levels
of importance and satisfaction, and the mean difference between the two levels
in two different institutions. All significant MANOVAs were followed by one-way
ANOVA to determine which group differs significantly from the others. Results
of the study reveal that students at public and private universities consider the
importance of the Satisfaction Scales to be ¡®somewhat important¡¯. Students at
public universities consider the satisfaction to be ¡®neutral¡¯, while students at
private universities consider it to be ¡®somewhat dissatisfied¡¯. In general,
students at public and private universities believe the performance gap levels to
be high.