摘要:Non-union direct voice has replaced union representative voice as the primary
avenue for employee voice in the British private sector. This paper provides a
framework for examining the relationship between employee voice and workplace
outcomes that explains this development. As exit-voice theory predicts, voice is
associated with lower voluntary turnover, especially in the case of union voice.
Union voice is also associated with greater workplace conflict and poorer
productivity. Nonunion voice is associated with better workplace financial
performance than other voice regimes